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Shipping & Delivery Policy

Last updated: January 1, 2025

1. Digital Content Delivery

Since we provide educational content only, all our services are delivered digitally:

• Website Content: Available immediately upon visiting our website
• Newsletter: Delivered to your email address within 24 hours of subscription
• Educational Resources: Accessible instantly through our website
• Community Access: Available immediately upon joining

2. Delivery Methods

3. Delivery Timeframes

Our digital content delivery timeframes:

• Newsletter Subscription: First newsletter within 24 hours
• Website Content: Immediate access upon visiting
• Email Responses: Within 1-2 business days
• Community Access: Immediate upon registration

4. No Physical Shipping

Value Vision Club does not:

• Ship physical products or merchandise
• Provide printed materials or books
• Deliver physical goods to any address
• Charge shipping fees (as we don't ship anything)

5. Digital Access Requirements

To access our digital content, you need:

• A device with internet connection (computer, tablet, or smartphone)
• A valid email address for newsletter delivery
• A modern web browser (Chrome, Firefox, Safari, Edge)
• JavaScript enabled for full website functionality

6. Email Delivery

For newsletter and email communications:

• We use secure email delivery services
• Emails are sent from support@valuevisionclub.com
• Please check your spam folder if you don't receive emails
• You can unsubscribe at any time using the link in our emails

7. Technical Issues

If you experience issues accessing our digital content:

• Check your internet connection
• Clear your browser cache and cookies
• Try accessing from a different device or browser
• Contact our support team at support@valuevisionclub.com

8. Content Availability

We strive to maintain 99.9% uptime for our digital services. However:

• Scheduled maintenance may cause temporary unavailability
• We will notify users of planned maintenance in advance
• Emergency maintenance may occur without prior notice
• We are not liable for temporary service interruptions

9. International Access

Our digital content is accessible worldwide, subject to:

• Local internet regulations and restrictions
• Your local laws regarding financial education content
• Technical limitations in certain regions
• Our terms of service and acceptable use policies

10. Data and Privacy

For information about how we handle your data and privacy, please review our Privacy Policy.

11. Contact for Delivery Issues